
Problem Support
Help and support in case of problems and conflicts
Misunderstandings, unspoken expectations, competition, etc. are some of many reasons for negative tensions within a working group, which might end in a severe conflict between persons involved.
Please find below information, where you can get support for different kind of problems and conflicts.
Conflicts between students, doctoral candidates and supervisors
Support to find appropriate contact person, first advice
- Examination offices / Heads of study programmes
- Medical degrees [4] – only in German
- Master of Science in Genetics and Biology of Aging and Regeneration [5]
- Fachschaft Biologie – only in German [6]
- Fachschaft Medizin – only in German [7]
- Asta – only in German [10]
Independent contact person to provide advice from your own faculty or any other faculty
- Ombudspersons (for general issues but mainly for suspects for violation of good research practice) [1]
- Vertrauensdozenten (“Liaison lecturer”)
- Medical Faculty – only in German [ 8]
- Faculty of Mathematics and Natural Sciences [9]

Conflict situations & personal issues
- Kölner Studierendenwerk
Enrolled doctoral candidates with mental health problems or stress-related complaints [12]
- Division Human Resources (UoC)
- Human Resources Management (Dep. 41)
General advise what to do or whom to contact [14]
- Employee and Manager Counselling (Dep. 43)
Counselling services for employees, managers, and colleagues of people affected. Advise is provided for the following topics: Management and collaboration, psychosocial counselling as well as addiction prevention and counselling [13]
- Your Space!
Moderated discussions for those affected by and witnesses to abuse of power and discrimination in the academic context of the University of Cologne (for PhD students and Postdocs) - only in German [20]
- University Hospital – Staff department
Counselling for employees (conflict situation, psychological stress, finances) [15]
Counselling for employees (conflicts, illness, addiction, grief) [19]
- Central Office for Protection against Discrimination and Abuse of Power (UoC)
First point of contact for students and employees facing issues of discrimination or abuse of power. Offers referral advice, low-threshold support, assistance with formal complaints, and guidance for leaders on managing these topics. [21]
Safeguarding Good Scientific Practice at the University of Cologne
Contact persons for all persons, who have a concern or conflict [11]
- Contact Ombudspersons of the different faculties of the UoC
- Liaison lecturer of UoC for the DFG
- Members of the Committee on Safeguaring Good Scientific Practice
Useful Links
As indicated above
1) https://uni-koeln.de/en/research/scientific-principles/safeguarding-good-scientific-practice
2) https://portal.uni-koeln.de/en/albertus-magnus-center/about-the-amc/contact
3) https://www.ageing-grad-school.de/about-us/coordination
4) https://medfak.uni-koeln.de/studium-lehre/pruefungsamt
5) https://biologie.uni-koeln.de/studium-lehre/master-of-science/contact
6) https://fs-bio.uni-koeln.de/allgemeines
7) https://medfak.uni-koeln.de/fakultaet/studierendenvertretungen
8) https://medfak.uni-koeln.de/fakultaet/vertrauenspersonen
9) [EN] https://mathnat.uni-koeln.de/en/studying-teaching/advisory-services
9) [DE] https://mathnat.uni-koeln.de/ansprechpersonen-bei-problemen
10) https://www.asta.uni-koeln.de/
11) https://portal.uni-koeln.de/en/research/scientific-integrity/safeguarding-good-scientific-practice
12) https://www.kstw.de/en/counseling
13) https://pe.uni-koeln.de/beratung/employee_and_manager_counselling/index_eng.html
14) https://verwaltung.uni-koeln.de/abteilung41/content/index_eng.html
16) https://gesunde.uni-koeln.de/sgm/content/index_eng.html
17) https://gesunde.uni-koeln.de/bgm/content/index_eng.html
18) https://www.age.mpg.de/health-management
19) https://intranet.uk-koeln.de/meine-uniklinik/gesunde-uniklinik/angebote/beratung-betreuung
20) https://dein-raum.uni-koeln.de/
21) https://vielfalt.uni-koeln.de/en/anti-discrimination/central-office-for-protection


